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What is your MOQ? Can I mix different styles to a start order?

Please tell us what products you need first.For standard mug shape, our MOQ is 5000pcs, you can mix 2 or 3 colors/designs. For customized shaped products, the MOQ is 10000pcs. But we accept samples order to help you check the quality first.

Why your price on website not the same as real price?

The price on the website is only for reference. The size, color, quantity ,exchange rate etc will affect the price. The real price is floating, so prices are subject to our final confirmation. 

What's the shipping method?

Normally use international sea way express.Can also arrange according to your needs.

Can you do customized shape and designs?

Yes, OEM service available.

Are your ceramics dishwasher and microwave safe?

We currently create mugs from two different types of clay: earthenware and stoneware.Unless otherwise specified Our Name is Mud ceramic items are safe to dishwash. Care instructions are included with items that require hand washing. Our Name is Mud items are safe to go into the microwave, but all ceramic items may heat up if placed in a microwave for too long at too high a setting, so please test first and use a potholder when removing.